FAQ
Questions before you buy.
Clear answers about compatibility, payment, setup, refunds, and download access.
Is this a subscription?
No. Pay once, own forever. After checkout you get instant access and a reusable download link by email.
Does it work in Google Sheets?
Yes. The spreadsheet products are built for Excel and are Google Sheets-compatible unless a product page states otherwise.
Does it work on Mac and PC?
Yes. There is no app to install. Open the files in Excel, Google Sheets, or a compatible spreadsheet tool.
Is this another AI prompt scam?
No. Nazrona is positioned as a practical tools shop. Products are AI-assisted, human-reviewed, and backed by a 30-day money-back guarantee.
Is it complicated to set up?
No. The goal is to give you something you can use today, with sample data and clear instructions included.
What if I do not like it?
Email hello@nazrona.com within 30 days and ask for a refund. The policy is designed to remove purchase risk.
Will I get updates?
Yes. Updates are delivered through the reusable download link whenever an updated version is available.
Can my whole team use it?
Products are single-user by default. For multi-user use, contact hello@nazrona.com for a team licence.
Can I get help choosing the right template?
Yes. Email hello@nazrona.com with your industry, the admin problem you are trying to fix, and the tools you already use.
Are there team licences?
Single-user licences are the default. For teams, email hello@nazrona.com and Nazrona will quote a simple team licence.